Questions before connection
Plain answers, including when the answer is not yet.
Remote access carries real trust. These answers separate design commitments, development evidence, and work that remains blocked.
Can someone connect without the host knowing?
No. The product boundary requires a visible active-session indicator and immediate local termination. Trusted access is separately enabled, device-key-bound, scoped, revocable, and announced when used.
Does the service see my screen?
The intended data plane is endpoint to endpoint. The service coordinates account, entitlement, authorization, signaling, and metadata; it must not store or decrypt session content.
Can the browser control the whole operating system?
Not by itself. A browser can view WebRTC media and can share a surface after a local getDisplayMedia action. System-wide host control needs a disclosed native companion and platform permissions.
Are passkeys available now?
Passkey registration and sign-in are integrated in the development control plane and client with required user verification. They are not production-deployed: real-origin ceremonies, physical authenticators, recovery policy, and external abuse review still must pass.
Can I receive a magic sign-in link?
The development control plane can queue one-time links through configured Resend delivery, but the public Pages site has no account service behind it. Sender-domain delivery, rate controls, recovery, and the production origin must pass before customer launch; this site never simulates a successful sign-in.
Is MFA available now?
The development control plane and client integrate user-verified passkeys plus optional TOTP and one-time recovery codes. None is represented here as a production-deployed customer capability until real-origin and recovery tests pass.
Is trusted or unattended access on by default?
No. It must be locally confirmed, bound to a specific enrolled device public key, limited by permission, visible in settings, immediately revocable, and accompanied by a start notification.
Does the browser viewer prove remote connectivity?
No. The development lab proves a real MediaStream can cross a same-browser peer pair. It is not evidence that two remote devices, signaling, NAT traversal, or TURN work in production.
Which platforms are production-ready?
None is represented as production-ready yet. Signing, notarization, store distribution, hardware testing, native agent work, network testing, and deployment gates remain open by platform.
Can an administrator open my screen?
No such function belongs in the administration product. Administrators may inspect authorization and service metadata, not customer session content.
Can I buy a plan now?
No. Founding prices are published for transparency, but checkout and entitlement activation remain unavailable until provider sandbox lifecycle, signed webhook, reconciliation, quota, refund, and downgrade tests are verified.
Still uncertain?
Ask before installing or granting access. Support can explain product behavior; legal and security drafts are not a substitute for qualified review.
Contact support