Email support@reallexi.com with the platform versions, device role, and the visible error code.
Support
Start with the device, permission, and connection state you can see.
Support can help with enrollment, consent, connectivity, and account state without requesting screen content, private keys, passwords, or bearer tokens.
Send suspected vulnerabilities to security@reallexi.com. Do not include customer session content.
Report whether devices share a LAN, the requested grants, connection path label, latency, loss, and timestamp. Redact tokens and personal data.